Technical support for IPad

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Level 1

4 points

Technical support for IPad

Performed an update on my son's Ipad and now it's froze on The Apple logo screen. It will not do anything else. Please help

iPad, iOS 10

Posted on Jan 8, 2020 2:06 PM

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Answer 1

Best reply

kb1951

Level 10

124,427 points

Jan 8, 2020 2:29 PM in response to Isaac0905

See if this helps too: https://support.apple.com/en-gb/HT201412

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Answer 2

MichelPM

Level 10

81,068 points

Jan 8, 2020 4:02 PM in response to Isaac0905

Have you tried a simple hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons?

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Answer 3

QuickPost

Level 10

103,335 points

Jan 8, 2020 2:10 PM in response to Isaac0905

Hello,

Please refer to the following Apple Support document.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Technical support for IPad

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