My wifes i phone 7 crashed, apple got it to reboot but everything was lost, photos videos, etc. i cloud was full so nothing was saved to i cloud. HELP is there anyway to recover the photos and videos from the phone???

My wife's i phone 7 crashed, apple got it rebooted but everything was lost, photos videos etc. I cloud was full so we can't retrieve anything. Does anyone know how/if we can get back at least the photos and videos. HELP

iPhone 7, iOS 12

Posted on Jan 8, 2020 4:12 PM

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1 reply

razmee209

Level 10

199,902 points

Jan 8, 2020 4:17 PM in response to Frank073

Not if there was no backup to itunes or icloud.

The only hope is to sign back into her icloud account and see what comes back.

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My wifes i phone 7 crashed, apple got it to reboot but everything was lost, photos videos, etc. i cloud was full so nothing was saved to i cloud. HELP is there anyway to recover the photos and videos from the phone???

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