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User profile for user: Scam_Email
Scam_Email Author
User level: Level 1
4 points

Scam Email

Just received this from apple...

subject line...


{ Remembered } [ Action-required ] – Your recent purchase Clash Royale on the App Store Date: Thursday, 09 Jan 2020 PST #[OYAETL]


Is this a scam? Can anyone tell? It directs me to click on a PDF attachment to solve the problem.



iPad Pro, iOS 13

Posted on Jan 9, 2020 5:13 AM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,950 points

Posted on Jan 9, 2020 5:19 AM

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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Question marked as Best reply
User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
256,950 points

Jan 9, 2020 5:19 AM in response to Scam_Email

  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below has information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

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Scam Email

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