You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

TONGIA Author

Level 1

4 points

Activation lock by previous user

I just bought this iPhone from the streets however it has been locked by the previous owner. Please assist to unlock.....

Posted on Jan 9, 2020 7:05 AM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Jan 9, 2020 8:37 AM

you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Activation Lock - Turn off Find My iPhone

View in context

Activation lock by previous user

Similar questions