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I want a refund and the purchase does not appear

I want a refund and the purchase does not appear

Posted on Jan 9, 2020 6:51 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2020 6:24 AM

Doesn't appear where ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

1 reply
Question marked as Top-ranking reply

Jan 10, 2020 6:24 AM in response to Gabriel1011

Doesn't appear where ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

I want a refund and the purchase does not appear

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