Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund

How do I get a refund for a purchase I made.


i need help

iPhone 6, iOS 12

Posted on May 13, 2020 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2020 8:47 AM

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see https://support.apple.com/HT202039)


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

3 replies
Question marked as Top-ranking reply

May 13, 2020 8:47 AM in response to iPhone6user1245

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see https://support.apple.com/HT202039)


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.