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So I arranged with support call to have Apple repair box sent to home address. 2 Days later I receive an email to choose how to return computer and only store options are listed???

Do not have Apple store in my city! How can I get back to original agreement with phone support to ship me a box?

MacBook Pro 13", macOS 10.14

Posted on Jan 9, 2020 7:50 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 8:58 AM

Call them back— and have them ship your box.

2 replies

So I arranged with support call to have Apple repair box sent to home address. 2 Days later I receive an email to choose how to return computer and only store options are listed???

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