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Help with family shared plan.

I try to connect to Apple TV. I have had no problem. The other day I go to connect to Apple TV and the icon to “click in” is no longer the administrators picture but just big “?” I clicked on it anyway. It showed me the movie count but I could not view anything. I am a added family member. Does anyone know why I can not see the contents in the Apple family share plan?

Apple TV 3, 8

Posted on Jan 9, 2020 8:47 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 8:59 AM

On occasion I have that happen, what I do is turn off Family Sharing in iTunes, quit iTunes, restart iTunes and then turn Family Sharing back on. Sometimes I also have to restart the Apple TV. It sounds like a lot but it just takes a moment to fix.

2 replies

Help with family shared plan.

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