iCloud hacked?
Is there a scam that my iCloud has been hacked? How do I make sure that I’m my iCloud is secure?
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There are hundreds of similar posts here daily.... all of them scam calls.
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support