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Getting rid of vpn

I’m trying to get rid of ipvanish on my iphone. The button on settings will not let me turn it off. Help please.

iPhone 6 Plus, iOS 12

Posted on Jan 9, 2020 12:58 PM

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Question marked as Best reply

Posted on Jan 13, 2020 9:14 AM

Hello Kwaugh and welcome to Apple Support Communities.


I see you are having some difficulty turning off the VPN service called IPVanish on your iPhone.


As IPVanish is an app that installs a configuration profile when you launch it for the first time, there is a specific set of steps for deleting it.


How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


IPVanish offers a paid subscription service which you may have agreed to as an in-app purchase.


Buy additional app features with in-app purchases and subscriptions - Apple Support


In addition to deleting the profile and the app, you'll need to cancel the subscription in order to avoid future charges.


View, change, or cancel your subscriptions - Apple Support


If you don't see the service listed with your subscriptions, you may need to reach out to IPVanish support in order to cancel.


IPVanish


Cheers.

3 replies
Question marked as Best reply

Jan 13, 2020 9:14 AM in response to Kwaugh

Hello Kwaugh and welcome to Apple Support Communities.


I see you are having some difficulty turning off the VPN service called IPVanish on your iPhone.


As IPVanish is an app that installs a configuration profile when you launch it for the first time, there is a specific set of steps for deleting it.


How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch - Apple Support


IPVanish offers a paid subscription service which you may have agreed to as an in-app purchase.


Buy additional app features with in-app purchases and subscriptions - Apple Support


In addition to deleting the profile and the app, you'll need to cancel the subscription in order to avoid future charges.


View, change, or cancel your subscriptions - Apple Support


If you don't see the service listed with your subscriptions, you may need to reach out to IPVanish support in order to cancel.


IPVanish


Cheers.

Getting rid of vpn

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