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Apple id

How do remove an Apple ID from my phone? It’s my mothers but it’s always popping up on my phone. It’s like our accounts are linked or something.

iPhone XS Max, iOS 13

Posted on Jan 9, 2020 12:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2020 1:44 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

1 reply
Question marked as Top-ranking reply

Jan 9, 2020 1:44 PM in response to Jordanlee594

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review


Or you can try to set up Family Sharing to keep access to your purchases.


Family Sharing


Family Sharing - Set up

Apple id

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