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Apple ID

Im trying to sign into my new phone with my Apple ID but my Apple ID is still connected to my old phone number which I don’t remember. My old phone is frozen the reason I got a new phone am so I can’t get the code that is sent to my old phone number. What can I do?

iPhone 11

Posted on Jan 9, 2020 5:40 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2020 5:47 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication

1 reply

Apple ID

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