reset and restore iphone

my phone is currently disabled how can I reset it and restore everything on my phone?

iPhone 8 Plus, iOS 13

Posted on Jan 9, 2020 5:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2020 6:04 PM

  1. If your iPhone is disabled and you have forgotten the passcode to unlock it then here is some good information on how to set up a new passcode. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
  2. Here is some information on how to restore from a backup Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
  3. Here is some information on how to restore from a backup in iCloud Restore or set up your device from an iCloud backup - Apple Support

Hope that helps. You will need to go through step 1 first and then choose one of the options 2 or 3.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 9, 2020 6:04 PM in response to lizeth1019

  1. If your iPhone is disabled and you have forgotten the passcode to unlock it then here is some good information on how to set up a new passcode. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
  2. Here is some information on how to restore from a backup Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
  3. Here is some information on how to restore from a backup in iCloud Restore or set up your device from an iCloud backup - Apple Support

Hope that helps. You will need to go through step 1 first and then choose one of the options 2 or 3.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

reset and restore iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.