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I have had to buy a new phone and reset my Apple ID my photos havent transferred and are not on my ICloud ?


I have had to buy a new phone and reset my Apple ID my photos havent transferred and are not on my ICloud ? Can I recover them?

iPhone 6, iOS 11

Posted on Jan 10, 2020 3:06 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2020 10:04 AM

You would need to use the same apple id that was used for the backup.


If you did this Change your Apple ID - Apple Support you would be ok.

1 reply

I have had to buy a new phone and reset my Apple ID my photos havent transferred and are not on my ICloud ?

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