You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App not working

one of my apps kept slowing down to open...went from 3-5 seconds to 20-25 seconds to open...now it won’t open at all ...how can I correct this condition?.?

iPhone 6s Plus, iOS 13

Posted on Jan 10, 2020 7:44 AM

Question marked as Top-ranking reply

Posted on Jan 10, 2020 8:07 AM

You can try the following to resolve this issue:

1. Force reboot your device by holding down the Power button and Home button until the device flashes the Apple logo. This works so well for resolving many common app crashing issues, and it’s so simple, that you absolutely should try this first.

2. Quit the app then relaunch it

3. Update the App

4. Delete the App then re-install it

5. Update your iOS to the latest version


Hope it helps!

2 replies
Question marked as Top-ranking reply

Jan 10, 2020 8:07 AM in response to Community User

You can try the following to resolve this issue:

1. Force reboot your device by holding down the Power button and Home button until the device flashes the Apple logo. This works so well for resolving many common app crashing issues, and it’s so simple, that you absolutely should try this first.

2. Quit the app then relaunch it

3. Update the App

4. Delete the App then re-install it

5. Update your iOS to the latest version


Hope it helps!

App not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.