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Phone Contacts disappeared

My WhatsApp contacts don’t appear anymore, I need assistance please

iPhone 7, iOS 13

Posted on Jan 10, 2020 10:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2020 3:25 PM

Hello zenande228,


Thank you for using Apple Support Communities! I understand that contacts from WhatsApp are no longer appearing on your iPhone 7. I would be happy to help provide steps to take next for this issue.


Let's start by going to Settings > WhatsApp, then ensure that you've allowed WhatsApp to access your contacts. After that, go to Settings > Privacy > Contacts. Confirm WhatsApp is enabled in this location as well:


Change app access to private data on iPhone - Apple Support


If you aren't seeing WhatsApp listed in these locations in order to enable Contacts, here are some additional steps to take next:


WhatsApp FAQ - Problems seeing contacts


Cheers!

3 replies
Question marked as Top-ranking reply

Jan 13, 2020 3:25 PM in response to zenande228

Hello zenande228,


Thank you for using Apple Support Communities! I understand that contacts from WhatsApp are no longer appearing on your iPhone 7. I would be happy to help provide steps to take next for this issue.


Let's start by going to Settings > WhatsApp, then ensure that you've allowed WhatsApp to access your contacts. After that, go to Settings > Privacy > Contacts. Confirm WhatsApp is enabled in this location as well:


Change app access to private data on iPhone - Apple Support


If you aren't seeing WhatsApp listed in these locations in order to enable Contacts, here are some additional steps to take next:


WhatsApp FAQ - Problems seeing contacts


Cheers!

Phone Contacts disappeared

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