You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kganus1 Author

Level 1

4 points

purchased a used i pad and can not unlock it, The previous owner is no longer available

Is it possible to unlock without prior owner information

Posted on Jan 10, 2020 12:30 PM

Top-ranking reply

ChrisJ4203

Level 10

230,618 points

Posted on Jan 10, 2020 12:40 PM

No, it is not. You cannot bypass Activation Lock, and the only one that can remove it is the one that put it on there. If you cannot contact them, then the device is useless to you. Recycle it responsibly.

View in context

purchased a used i pad and can not unlock it, The previous owner is no longer available

Similar questions