Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Can’t restore phone

I’ve been trying to restore my iPhone 5s but it says there is a error which I can’t fix I’ve looked on Apple.com but can’t find a soulution

iPhone 5s

Posted on Jan 10, 2020 2:19 PM

Reply

Top-ranking reply

Level 10

684,531 points

Posted on Jan 10, 2020 4:18 PM

Restore from a backup or factory reset? What is the error? Using iTunes?

Backup couldn’t be completed or you can’t restore

Backup couldn’t be completed or you can’t restore (2)

Backup couldn’t be completed or you can’t restore (3)

Restore to Factory setting

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

684,531 points

Jan 10, 2020 4:18 PM in response to Adog64

Restore from a backup or factory reset? What is the error? Using iTunes?

Backup couldn’t be completed or you can’t restore

Backup couldn’t be completed or you can’t restore (2)

Backup couldn’t be completed or you can’t restore (3)

Restore to Factory setting

Reply

Can’t restore phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up