iPad mini losing data connection

Question

iPad mini losing data connection

We have an iPad mini and it is constantly losing data connection. We got it new in 2019 it was the latest one. Idk what number apple is at with them.

anyways, we have att and we do not have this issue on any of our other devices with them. Only the iPad mini. Sometimes restarting it will bring it back but it loses connection so we are constantly turning it off and on.

iPad mini 5 Wi-Fi, Cellular

Posted on Jan 11, 2020 9:23 PM

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Answer 1

QuickPost

Level 10

103,437 points

Jan 12, 2020 1:43 PM in response to Andrearoseacosta

Hello,

Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Answer 2

Jan 12, 2020 2:07 PM in response to QuickPost

I did try that last night and no change :(

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iPad mini losing data connection

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