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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I'm trying to reset an old iPad but, the email that was sync with the apple account was deleted years ago. When I reset my iPad the iPad recognize automatically the old apple account and I can't sign in because I can't use the old email for recover the password.
How can I reset my iPad as new iPad and create a new account apple without going through my old email?
Thank in advance.
iPad
How are you trying to reset your iPad? Is it asking for you to turn off Find My iPad to sign out or login into iCloud?
Are you trying to go through Settings > General > Reset > Erase All Content & Settings or are you using the computer to Restore iPad?
Do you see Activation Lock on your iPad?
Turn off Activation Lock - Apple Support
Have you tried visiting iforgot.apple.com to reset the password? There might be other information that you can verify to prove your identity.
Alternatively, you can Get Support.
How are you trying to reset your iPad? Is it asking for you to turn off Find My iPad to sign out or login into iCloud?
Are you trying to go through Settings > General > Reset > Erase All Content & Settings or are you using the computer to Restore iPad?
Do you see Activation Lock on your iPad?
Turn off Activation Lock - Apple Support
Have you tried visiting iforgot.apple.com to reset the password? There might be other information that you can verify to prove your identity.
Alternatively, you can Get Support.
Reset old iPad without apple account
