Photos will continue scanning your remaining X photos...How long and why so long?

Sorry if this has been answered somewhere but can't actually find an explanation as to why this process should take days/weeks/months even if computer left plugged in, not used for anything else and photos either minimised or closed. Can't find any response from Apple anywhere either as to why this should be so.


I have about 11K photos and very few videos, in fact the majority are filmed on the iPhone. I checked the couple of videos that are from other sources and they opened and even tried removing them from the library but that doesn't seem to have made any difference. Running Catalina and all software up to date and all photos stored locally on Mac.


Scanning was completed when I first upgraded to Catalina (after similar problems) but has started again. I can just ignore it but when I go to my People Album and look for certain people all I can see is "Updating XX..." and cannot view album.

MacBook Air 13", macOS 10.15

Posted on Jan 12, 2020 2:12 AM

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Jan 12, 2020 6:29 AM in response to bazodee

I can just ignore it but when I go to my People Album and look for certain people all I can see is "Updating XX..." and cannot view album.

Some People album may not finish syncing for month. I have some people albums, that also will not finish updating. These are albums, where Photos has not yet found a single photo where it could recognize the face automatically and all photos in these albums have manually added faces circles. Photos is waiting for a photo, where it can recognize the face on its own, but that may never happen, if we will never meet the person in question again. Are the problematic albums in your library also albums of people with only very few photos in them?

While you are waiting for Photos to accept, that there will no new photos of this person, you can find the people from these albums with a smart album (File > New Smart album: Person is ...".).


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Photos will continue scanning your remaining X photos...How long and why so long?

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