De register old phone number

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Level 1

8 points

De register old phone number

I can’t seem to de register an old number from my iMessages and FaceTime. I followed the instructions online and still no resolution. Can anyone assist please?

iPhone 11, iOS 13

Posted on Jan 12, 2020 5:55 AM

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Answer 1

Eric Root

Level 10

685,257 points

Jan 12, 2020 7:45 AM in response to AJ2412

contact Apple ID Support.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Answer 2

Eric Root

Level 10

685,257 points

Jan 12, 2020 6:17 AM in response to AJ2412

Have you tried signing out of Messages/FaceTime and then changing/removing the number from your Apple ID?

Apple ID - Manage

iMessage on your iPhone or online - Deregister

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Answer 3

AJ2412 Author

Level 1

8 points

Jan 12, 2020 7:01 AM in response to Eric Root

I turned them off, however I wasn’t getting the option to remove the old number. I also tried to remove it online but the country’s code isn’t listed.

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De register old phone number

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