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Billing problem

Hi, I need a refund because I paid for the AirBrush App twice. Each payment was $17.49 dollars. I hope you can I help me. Thank you. Natalia Mallea

iPhone 7 Plus, iOS 13

Posted on Jan 12, 2020 5:30 AM

Reply
1 reply

Jan 14, 2020 3:32 PM in response to Naty52

Hi Naty52,


Thanks for the post! I see you have a concern about billing for your iTunes Store account.


It may be worth double-checking this resource to rule out a few possibilities, like charges from another Apple ID, a group of purchases, or a subscription: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement


You can use the steps here to Request a refund for apps or content that you bought from Apple.


I hope this helps get you started.


Kindest regards.

Billing problem

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