iMac upgrade causes Mac USB keyboard to stop working

My USB MAC keyboard will not work after 10.15.2 upgrade. I had to reset this one other time and it required a call to Apple (same thing happened after an upgrade). I can't remember what they did to fix it. Suggestions?

iMac Line (2012 and Later)

Posted on Jan 12, 2020 7:16 AM

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Posted on Jan 12, 2020 7:34 AM

Try resetting the SMC.

How to reset the SMC of your Mac - Apple Support

4 replies

Jan 12, 2020 7:56 AM in response to Jmax62

Edit - Boy, did I misread your Q! My puny brain saw "wireless keyboard" rather than USB.

Getting old is for the birds. 🤪

Disregard the remainder.


Start at System Preferences > Bluetooth

Select your keyboard in the Devices area and click the Ⓧ to remove it from the list.



Now you can proceed to re-pair your keyboard with the computer:

Set up your Apple wireless mouse, keyboard and trackpad.


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iMac upgrade causes Mac USB keyboard to stop working

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