on iPhone 6 I can no longer take e-reward surveys using Safari. The page loads blank. This just recently started. The survey works in Firefox. What changed??? Brady

On iPhone 6

I can no longer take e-reward surveys using Safari. The page loads blank. This just recently started. The survey works in Firefox. 

What changed???


Brady

Posted on Jan 12, 2020 8:05 PM

Reply
1 reply

Jan 15, 2020 11:16 AM in response to jbmc3

Hi jbmc3,


Thanks for reaching out here in the Apple Support Communities. I understand that you can no longer take e-rewards surveys using Safari on your iPhone 6.

I'm glad to help with this.


Your iPhone 6 isn't able to update to the newest version of iOS, which is iOS 13, so this could be an issue with e-rewards requiring a browser that is more up-to-date than the one included with iOS 12.


Since it works in Firefox, that indicates that your connection to e-rewards is fine.


I recommend reaching out directly to them, to see what the issue might be.

Help | FAQs | Customer Support | Surveys | e-Rewards


Best Regards.


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on iPhone 6 I can no longer take e-reward surveys using Safari. The page loads blank. This just recently started. The survey works in Firefox. What changed??? Brady

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