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Iphone XS doesn't ring unless number is in contacts

For the past few months my phone quit ringing when the number is not saved in my phone. I checked all the do not disturb settings, I have turned it off and on. The phone immediately shows a missed call and the number but never rings. Anyone in my contact list rings just fine.

iPhone XS, iOS 13

Posted on Jan 12, 2020 8:26 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2020 8:35 PM

You probably have the 'Silence Unknown Callers' setting set to ON.

Here is how to turn it off. Go to Settings-->>Phone and midway on the screen you will see Call Silencing and Blocked Contacts. Under that you will see SILENCE UNKNOWN CALLERS. Ensure that setting is set to OFF.

Hope this helped and it worked out for you.


Axel F.

2 replies
Question marked as Top-ranking reply

Jan 12, 2020 8:35 PM in response to Aschwarzwalter

You probably have the 'Silence Unknown Callers' setting set to ON.

Here is how to turn it off. Go to Settings-->>Phone and midway on the screen you will see Call Silencing and Blocked Contacts. Under that you will see SILENCE UNKNOWN CALLERS. Ensure that setting is set to OFF.

Hope this helped and it worked out for you.


Axel F.

Iphone XS doesn't ring unless number is in contacts

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