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Level 1

5 points

When I try the process to reset my airpod pro, the light flashes red not amber.

Is there something else I can do to reset the airpods or does the red light indicate a problem which needs to be sorted by a technician?

Posted on Jan 13, 2020 3:10 AM

Top-ranking reply

Level 10

103,906 points

Posted on Jan 13, 2020 4:38 AM

Hello,

Flashing red usually means a bad connection between the AirPods and the charging case. Check for lint or other debris.

Also try a full reset: Reset your AirPods

Good luck.

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