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Apple Watch won’t swipe up or down

It has worked consistently for me anyway. Go to something that is on the “swipe” screen. Press the side button....go to Settings....go to Sound/Haptics....toggle on and off....then, as if by magic, the screen will swipe again....the real issue i think is why my screen wont’ swipe...this happens at least twice a week and restarting my watch all the time was not something i was going to do ...so every time my screen was unresponsive i tried various methods of “unfreezing”.... this one has worked...hope this helps everyone with this issue...i have Apple Watch 4 btw


[Re-Titled by Moderator]

Apple Watch Series 4, watchOS 6

Posted on Jan 13, 2020 5:51 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2020 3:58 PM

Thanks for taking the time out to provide some helpful suggestions here in Apple Support Communities, gwynndolynhp. From what I gather you're experiencing some unresponsiveness while swiping on the Apple Watch. Is that right?


Restarting your Apple Watch and toggling the haptic feature was a great step to try.

Since this seems to continue after trying these steps, I would recommend unpairing the Apple Watch, and setting it up as new without your backup. That way, you can isolate this to a potential watchOS software issue.


Take a look at the steps listed here: Unpair and erase your Apple Watch


Keep me updated on your results.


Cheers!


1 reply
Question marked as Top-ranking reply

Jan 15, 2020 3:58 PM in response to gwynndolynhp

Thanks for taking the time out to provide some helpful suggestions here in Apple Support Communities, gwynndolynhp. From what I gather you're experiencing some unresponsiveness while swiping on the Apple Watch. Is that right?


Restarting your Apple Watch and toggling the haptic feature was a great step to try.

Since this seems to continue after trying these steps, I would recommend unpairing the Apple Watch, and setting it up as new without your backup. That way, you can isolate this to a potential watchOS software issue.


Take a look at the steps listed here: Unpair and erase your Apple Watch


Keep me updated on your results.


Cheers!


Apple Watch won’t swipe up or down

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