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Level 1

4 points

PHONE ACTIVATION

Good day guys I can't activate my iPhone is displayed this information (THE SIM CARD THAT YOU CURRENTLY INSTALLED IS THIS IPHONE IS FROMA CARRIER THAT IS NOT SUPPORTED UNDER THE ACTIVATION POLICY THAT IS CURRENTLY ASSIGNED BY THE ACTIVATION SERVER. THIS IS NOT A HARDWARE ISSUE WITH THE PHONE. PLEASE INSERT ANOTHER SIM CARD FROM A SUPPORTED CARRIER OR REQUEST THAT THIS PHONE BE UNLOCK BY YOUR CARRIER.) What should I do about this? Thanks

Posted on Jan 13, 2020 6:28 AM

Best reply

kb1951

Level 10

124,331 points

Posted on Jan 13, 2020 6:33 AM

Get a sim card from the carrier the phone is locked to. If you want to use a different carrier, you need to ask the current carrier to unlock it.

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PHONE ACTIVATION

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