Older Apple TV

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Level 1

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Older Apple TV

I have an older Apple TV hardware. I just tried to sign in and it won’t let me. It’s been a while since I used it. What has changed?

Posted on Jan 13, 2020 1:04 PM

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Answer 1

Top-ranking reply

Phil0124

Level 10

216,944 points

Jan 13, 2020 1:19 PM in response to GlennaCross

What model of Apple TV exactly? If its a 2nd or 3rd generation, make sure its software is updated. If its still running older tv firmware, access to the iTunes platform is restricted.

See here: If you can't access the App Store or other Apple media services, or can't edit your payment information - Apple Support

and here: Identify your Apple TV model - Apple Support

and here: How to update your Apple TV - Apple Support

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Answer 2

QuickPost

Level 10

103,437 points

Jan 13, 2020 1:10 PM in response to GlennaCross

Hello,

This sounds like it is related to Two-Factor Authentication. You will need to generate a secure code and type it after your password. Example: password123456

Two-Factor Authentication

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Older Apple TV

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