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How do I backup my child's iphone with family sharing turned on? His AppleID is grayed out on both of his devices and I can't access it. In Family Sharing, it says "not using". I can't log him out and back in again because there literally is no way to access that.
iPhone 8
Hey there CS1978,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues backing up your child’s iPhone and Family Sharing. I’ll be happy to help.
For the issue with his Apple ID being greyed out, go to Settings > Screen Time on his iPhone and tap Content & Privacy Restrictions. Under Allow Changes, select Account Changes and set to Allow. See if you can sign out of his account then. This link has more info:
Use parental controls on your child's iPhone, iPad, and iPod touch
As for backing up your child’s device, follow the steps in this link:
How to back up your iPhone, iPad, and iPod touch
Let me know if this helps.
Hey there CS1978,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues backing up your child’s iPhone and Family Sharing. I’ll be happy to help.
For the issue with his Apple ID being greyed out, go to Settings > Screen Time on his iPhone and tap Content & Privacy Restrictions. Under Allow Changes, select Account Changes and set to Allow. See if you can sign out of his account then. This link has more info:
Use parental controls on your child's iPhone, iPad, and iPod touch
As for backing up your child’s device, follow the steps in this link:
How to back up your iPhone, iPad, and iPod touch
Let me know if this helps.
How do I backup my child's iphone with family sharing turned on? H
