Why I don't see option to turn data roaming off?
I went to Mobile Data Options under settings, but I don’t see the data roaming switch to turn data roaming off/ on. I am using iPhone 6s on StarHub connection.
iPhone 6s, iOS 12
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sterling r
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Community Specialist
Hey there skhatri25,
Thanks for reaching out to Apple Support Communities. I understand you don’t see any option to turn roaming off on your iPhone. I’ll be happy to help.
To turn off data roaming plans, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Turn off Cellular Data, then tap Cellular Data Options and turn off Data Roaming. You can read more about this here:
About cellular data roaming options for your iPhone and iPad
If you don’t see this option check for a carrier settings update for your iPhone:
Update your carrier settings on your iPhone or iPad
Then restart your iPhone and try again:
I hope this helps.