My husband has an ipad that has activation lock on and we cannot remember his id or password. Must have been set up on another email than mine. We cannot get to another page to reset anything
Try all the email addresses you can think of.
See if you can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
Try all the email addresses you can think of.
See if you can recover the ID/password.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
my husband has an ipad that has acitivation lock on and we cannot remember id or password. I cannot get any other screen to reset
