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iCloud and iTunes accounts disabled?

I’m trying to update apps on my iPhone but I keep getting a message that my iCloud and iTunes account is disabled on my phone - how do I fix this?

iPhone 6s Plus

Posted on Jan 14, 2020 10:17 PM

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Posted on Jan 14, 2020 10:45 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply
Question marked as Best reply

Jan 14, 2020 10:45 PM in response to Spamoochi

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

iCloud and iTunes accounts disabled?

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