Email saying account locked
I have been receiving an email from apple saying my account keeps being locked. I would like to know why this keeps happening and why it’s saying my card is declined.
iPhone 6s, iOS 12
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- Apple does not send such messages.
- Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
- Apple does not include document, or PDF files to download.
- Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
- Apple would not have such horrible spelling or grammar.
- Apple would not send a message to “Undisclosed Recipients”.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
The links below have information to help identify fraudulent emails.
Identifying legitimate emails from the iTunes Store