I'm trying to use Apple Music on my IPhone11. In my settings I turn on "sync library" and it automatically shuts itself to the off position. Then when I go to Music and try to find a song, it totally boots me out of Music! please advise
iPhone 11 Pro Max, iOS 13
Hello cindyathom,
Thanks for reaching out in Apple Support Communities! I understand you're having trouble with Apple Music. I'm happy to assist you with this.
Let's make sure your iPhone is up-to-date: Update your iPhone, iPad, or iPod touch
Close your Settings and Apple Music app:
How to force an app to close on your iPhone, iPad, or iPod touch
Next restart your iPhone: Restart your iPhone, iPad, or iPod touch
You can also follow the additional steps in this article to resolve your issue:
If an app unexpectedly quits, stops responding, or won’t open
Thanks for using the Apple Support Communities, and have a great day!
sync library keeps turning off
