The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I'm trying to access Apple Music on iPhone, but 'Sync Library' won't stay on.
It turn on briefly, but turns off again.
if i try and turn on sync in Music app, i just stare at 'Connecting your sync Library' (Probably related)
how can i fix this ?
iOS version is 15.1, so not up to date, but not that old either.
i can sync ok on Mac and that runs Catalina still. I've tested both over Mobile Carrier and Wi-FI. To no solution
Updating your iPhone could fix the issue. If it doesn't post back.
Syncing/access on iPhone 6s Plus
