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Can't sign into iCloud on my desktop. I just reset my password for the Apple ID but still cannot sign in.

I can sign into all of my devices using the Apple ID and password except the iMac. It seems to think about it for awhile but eventually locks be back to the sign in page for iCloud.

iMac Line (2012 and Later)

Posted on Jan 15, 2020 9:02 PM

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Question marked as Best reply

Posted on Jan 16, 2020 10:34 AM

Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. You need to repeat this for each iCloud account.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

2 replies
Question marked as Best reply

Jan 16, 2020 10:34 AM in response to wlinas

Some people have solved this by going to System Preferences/Internet Accounts, selecting an iCloud account there, and signing in. You need to repeat this for each iCloud account.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information


Web site version if required.  https://etrecheck.com

Can't sign into iCloud on my desktop. I just reset my password for the Apple ID but still cannot sign in.

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