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Klosnor Author

Level 1

14 points

Unable to log into iCloud. Re-instal of Mac OS did not resolve.

On my iMac 24" M1 Ventura I am unable to sign into iCloud. In settings when I am prompted to sign in I encounter a loading wheel that spins indefinitely until I force quit settings. I know that I am using the correct password because I can continuously sign in/out of iCloud on my iPhone, MacBook Pro, and iPad with no issues. Additionally, if I intentionally enter the wrong password the system notifies me immediately that it is incorrect. I have made several calls to Apple Support but they had no success in helping. They had me reinstall osx but this did not resolve the issue. Has anyone else run into this?

iMac 24″, macOS 13.1

Posted on Jan 15, 2023 7:51 PM

Top-ranking reply

TheLittles

Level 10

195,042 points

Posted on Jan 15, 2023 7:56 PM

Klosnor Said:

"Unable to log into iCloud. Re-instal of Mac OS did not resolve.: On my iMac 24" M1 Ventura I am unable to sign into iCloud. In settings when I am prompted to sign in I encounter a loading wheel that spins indefinitely until I force quit settings.[...]"

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Thank you for the screenshot.

Troubleshooting iCloud Logins:

A. Go here: If you can't Connect or Sign in to iCloud - Apple Support

B. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

Boot: in to Safe Mode: [Hold Down: shift key upon boot].
Log in: as same user
Wait: 30 seconds
Restart; your Mac
Log in: as same user
Perform another login

C. Restart your Router:

Poor off your router for 30 seconds, and then power it back on. Try this once more.

D. Disable VPNs:

Are you connected to a VPN? If so, disconnect form it while logging in.

E. Try Later On:

There is likely an error connecting to Apple's servers. So, try this tomorrow, or later in the day. Utility work may be taking place down the street.

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Unable to log into iCloud. Re-instal of Mac OS did not resolve.

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