Why does iTunes crash & restart my PC?
Whenever I open iTunes it’ll work fine for a little while, but then I get these horizontal lines on my screen and my pc restarts automatically. I’ve tried creating a new user account, system restore, factory reset, uninstalling & reinstalling iTunes all to no avail.
Upon restart I once got this message:
Problem Event Name:Blue Screen OS version:6.1.7601.2.1.0.256.47 Locale ID:1033 Additional Information about problem: BCCode:3b BCP1:00000000c0000005
BCP2:FFFFF800002A42202
BCP3:FFFFF88005F94A10
BCP4:0000000000000000
OS Version:6_1_7601
Service Pack:1_0
Product:256_1
Files that help describe the problem:C:\Windows\Minidump\011420-27939-01.dmp
C:\Users\A\AppData\Local\Temp\WER-96003-0.sysdata.xml
Im using iTunes 12.10.3.1 on a Dell Optiplex 780 & I have Windows 7 professional.
Windows, Windows 6