Does anybody know the meaning of the error message "Marker supply low" that shows in the printer window?
Multiple users report they get the error message on both HP and Brothers printers - so I guess it's produced from Mac OS Catalina and must have been introduced with some of the latest updates.
Someone must know the meaning?
iMac 27", macOS 10.15
Nice summery of what seems to be known, digitakoak, as you write:
"So I think it’s Safe to say it’s consumable related, and there is a mismatch or bug that means the printer information is not in sync with the OS so rather than it reporting ink low or maintenance cartridge low it shows this bogus message which is then not cleared when the consumable is replaced and this gets stuck."
In the meantime, sine I posted my question in January 2020, I have noticed as least one printer software update from HP (initiated from the printer) and several OS updates from Apple, and the message on my HP printer has not shown recently.
However, as you say, it would be interesting to have someone deep into printer software, to actually tell us where this bogus messages is initiated....and why/when...
Just click the green "Resume" button on the upper left corner of the printer's window in MacOS. This error occurs because the levels of ink in the printer and macOS are out of sync. macOS, when it receives an apparent signal that ink is low, gives you this error message. Open up your printer's window in macOS, by, for example, searching for the name of your printer in spotlight, and click the green "Resume" button. Nothing to worry about.
Update: even af installing a brand new and fresh HP black ink supply, my printer still reports "Marker supply low". Very frustrating.
Update - update: The meaning of the "Marker Supply Low" is still unclear!!!
Only way to make it go away is to delete printer in preferences (settings) and then re-install the printer.
Great work, maybe the new driver had a Firmware update?
https://h30434.www3.hp.com/t5/Inkjet-Printing/Marker-Supply-Low/td-p/7346686
Nice suggestion BDAqua, but there was no firmware update - before - under or after.....I also do not understand how a firmware update should generate a message about "Marker supply"?
Thanks.
My first thought was Marker was probably referring to ink but Johnny's post with the pic above shows his system has the message with nearly full ink for every color.
The same thing just occurred on my Catalina with MG7720 (Canon). Will return when I find solution--or to see what you have come up with.
Thanks.
Seems to be an Apple thing. Does no harm and can be safely ignored as solutions suggested are a waste of time with message simply reappearing .
I don't have a problem with the printing even though I get the same Marker Supply Low - However it won't let me scan anything from my Mac. Any suggestions?
Ah, sorry to hear, Canon has had the worst record for updating drivers that I've seen.
Did you ever have older hp Drivers installed?
No, never had anyHP drivers installed!
Meaning of "marker supply low" from printer window
