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I received email.. it says it’s from Apple saying a charge was made for 49.99 for Clash Royals from a IPhone 7 Plus red. I didn’t authorize or make this purchase. Please advise


Thank you

Patricia Moore

iPhone XR, iOS 13

Posted on Jan 17, 2020 8:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2020 8:54 AM

This has been a common scam message for the past few weeks.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Jan 17, 2020 8:54 AM in response to Carter0131

This has been a common scam message for the past few weeks.


  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Email

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