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Apple ID issues

I have had so much trouble trying to get my Apple ID fixed. I keep changing the password but it’s saying I’m locked out... I’m not sure but I want to know if I should just create a new one and if I should, how would I do that ?

iPhone 11, iOS 13

Posted on Jan 17, 2020 10:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2020 7:48 AM

If you create a new Apple ID, you lose access to most of your data and all purchases made with your existing ID.


If this is in the iTunes/App Store, see the 3rd link.


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Jan 18, 2020 7:48 AM in response to Shorttk

If you create a new Apple ID, you lose access to most of your data and all purchases made with your existing ID.


If this is in the iTunes/App Store, see the 3rd link.


Apple ID is locked or disabled


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


 Apple ID disabled - Your account has been disabled in the App Store and iTunes


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Apple ID issues

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