how do I remove ikysearchds3723-a.akamaihd.net? I have removed erroneous profiles, cleared history, cleared cache in develop menu. restarted, still there.

I have tried just about everything to clear the above hijack on my Safari browser, removed erroneous profiles, cleared the history, cleared the cache in the develop menu, restarted, nothing. Still overtaking my search. I have changed also the landing page in the preferences also, to Google, however search in google results in the same webpage hijacking it over to yahoo.

could I ask please, if anyone has any solutions? Thank you.

Jen

Posted on Jan 18, 2020 2:38 AM

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jenjenhappy Author

Level 1

15 points

Posted on Jan 18, 2020 12:31 PM

Hi Eric!

apologies! Of course!

I downloaded Malwarebytes and ran two scans which rooted out a total of 11 hijacks. I deleted them then ran a virus scan which found Trojan and deleted that.

i also prior to this, look into system preferences, profiles, deleted ones I didn’t know about. Empties my safari history and cache.

working like a dream now, no more Safari hijacked pages, MacBook Pro fast and smooth again.

please feel free to ask questions. I’m not a tech wizard but followed logical paths.

kind regards,

Jeanette

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Top-ranking reply

jenjenhappy Author

Level 1

15 points

Jan 18, 2020 12:31 PM in response to Eric Root

Hi Eric!

apologies! Of course!

I downloaded Malwarebytes and ran two scans which rooted out a total of 11 hijacks. I deleted them then ran a virus scan which found Trojan and deleted that.

i also prior to this, look into system preferences, profiles, deleted ones I didn’t know about. Empties my safari history and cache.

working like a dream now, no more Safari hijacked pages, MacBook Pro fast and smooth again.

please feel free to ask questions. I’m not a tech wizard but followed logical paths.

kind regards,

Jeanette

jenjenhappy Author

Level 1

15 points

Jan 18, 2020 2:50 AM in response to jenjenhappy

Apologies! I found the solution within the communities! There seems to be variations to this malware. Thank you!

Eric Root

Level 10

686,115 points

Jan 18, 2020 9:43 AM in response to jenjenhappy

If you would post how you fixed the problem, it might help others.

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how do I remove ikysearchds3723-a.akamaihd.net? I have removed erroneous profiles, cleared history, cleared cache in develop menu. restarted, still there.