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kendre49 Author

Level 1

5 points

Payment

my phone keeps telling me to update my payment information but i want to use the same card that’s on file. i can’t delete it first and re-add it and i can’t add it twice. what should i do ?

iPhone XR, iOS 13

Posted on Jan 18, 2020 3:54 AM

Top-ranking reply

Eric Root

Level 10

684,753 points

Posted on Jan 18, 2020 6:56 AM

That message usually means you need to review the information. Have you tried reviewing your billing information to make sure it is correct?

Apple ID payment information - change

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