My Aiptek tablet and stylus don't work properly since I updated to Catalina

Question

My Aiptek tablet and stylus don't work properly since I updated to Catalina

HELP!!! I have an urgent commission to work on and I can no longer control my stylus with my Aiptek 14000u the way I used to since I did the Catalina update. It's just unusable. I've googled this problem, but people are only interested in WACOM products. I tried downloading a driver update, but can only find them for Windows.

I've been using this tablet for years with no problems right up to the upgrade.

Any help please?

iMac 27" 5K, macOS 10.15

Posted on Jan 18, 2020 9:18 AM

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Answer 1

Best reply

AmandaCleggArt Author

Level 1

16 points

Jan 18, 2020 10:01 AM in response to AmandaCleggArt

Ah...I am sent to this page when I try to open the Aiptek App.

https://support.apple.com/en-gb/HT208436

So it appears this is a 32-bit App, and Catalina will only support 64-bit apps (not that I have any understanding whatsoever what all of that means).

I have just emailed Aiptek direct to see what, if anything can be done. I won't expect a reply any time soon.

My only other solution is to downgrade back to High Sierra. Not happy with this.

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Answer 2

Feb 11, 2020 11:21 PM in response to BORg529

Just to update what I did in the end (in case anyone else is having the same issue). I caved in and bought a new tablet as there was no other satisfactory way around the problem. I'd had the old tablet for over 10 years though!

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