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User profile for user: Pixiedust62
Pixiedust62 Author
User level: Level 1
8 points

Why is only 1 AirPod playing ?

Why is only 1 AirPod playing ? Both were charging at the same time .


Thanks




[Re-Titled by Moderator]

Posted on Jan 18, 2020 10:05 AM

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User profile for user: faythebest
faythebest
User level: Level 2
220 points

Posted on Jan 20, 2020 12:10 AM

Hello. Did you put them back in the case and put them on to try again? If the one is still not working, try resetting them by pressing the back button on the case for 10 seconds. Make sure your AirPods are in the case.


If the issue is still there, I would make an appointment at an Apple store and get them checked. If they are still under warranty, Apple will replace them for you free of charge.


Good luck

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User profile for user: faythebest
faythebest
User level: Level 2
220 points

Jan 20, 2020 12:10 AM in response to Pixiedust62

Hello. Did you put them back in the case and put them on to try again? If the one is still not working, try resetting them by pressing the back button on the case for 10 seconds. Make sure your AirPods are in the case.


If the issue is still there, I would make an appointment at an Apple store and get them checked. If they are still under warranty, Apple will replace them for you free of charge.


Good luck

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Why is only 1 AirPod playing ?

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