Virus in my MacBook
I have virus in my MacBook. when i am using safari some window opens and then safari shuts down. how do i clean it? it says "this process is completed, to finish click ok"
MacBook Pro 13", macOS 10.14
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I have virus in my MacBook. when i am using safari some window opens and then safari shuts down. how do i clean it? it says "this process is completed, to finish click ok"
MacBook Pro 13", macOS 10.14
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
1. Remove unknown profiles if present.
System Preferences > Profiles
Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .
When Profiles pane opens, select the unknown profile and click the minus button at the bottom.
2. Remove unknown extensions: Safari > Preferences > Extensions
https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
Additional steps if necessary.
4. Reset search engine: https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
5. Reset Homepage. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
6. Restart your Mac. Relaunch Safari holding the Shift key down.
You may have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.
Malwarebytes Anti-Malware for Mac 10.10 and later
Web site for download https://www.malwarebytes.com
Virus in my MacBook