Hi everyone
My new iphone 11 pro ,face id failed to recognize me & i delved into it & i realized the problem is my in-depth camera doesnt work
reset the phone even & did every thing
but the problem is still there
& eversince I live in Iran & thanks to the sanctions Apple store doesnt exist here ,to ask repair or any thing, is there any solution for this ?
iPhone 11 Pro, iOS 13
That is why it doesn't work anymore and the only fix is to get an out-of-warranty replacement.
You destroyed the device by getting it wet.
It can't be repaired and can only be replaced at your expense.
Recently dropped the device or gotten it wet?
Yep, i washed it under tap water
It’s quite nonsense,
it’s water proof
&
it should work well
besides, tap water ruins iphone 11 pro waterproof?
it’s so ridiculous if its true
No, it is not waterproof and there is no warranty for water damage.
You ruined your iPhone with water.
support
