You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Samsky14 Author

Level 1

4 points

Delete previous account

How can I delete the previous owners account without access to email or password

Posted on Jan 20, 2020 12:15 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Jan 20, 2020 10:40 AM

If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Activation Lock - Turn off Find My iPhone

View in context

Delete previous account

Similar questions